General practices currently have software systems in place that respond to needs that are becoming more and more outdated. A functionality that was once efficient and considered a strong selling point is now part of every system being sold today. Pushing even further, these new systems are now cloud-based and don’t require valuable square footage in clinical practices.
The new technology being implemented in general practices requires many practice owners to review their current software in place and ensure they meet the needs of their GPs and their patients.
This is not to say that the current technology is not doing its job, but rather emphasising that software has evolved. New features and functionalities are helping GPs perform their work more efficiently and with less hassle, allowing them to concentrate more on their patients rather than the administrative work around each visit.
What if the technology being used is over 10 years old, or even 5 years old? Medicine is a fast-growing, constantly changing industry that has now shifted to preventive medicine. Is your software capable of supporting everything around consistent terminology and processes as well as ensuring reduced clinical risks? Can it share information with other systems or devices within the same establishment?
As much of what we do is now online and tech-based, this reality needs to be translated into how medicine is practiced and delivered.
Many clinical practices across Australia currently have software in place that rely heavily on system-generated preventive measures. An important feature within this technology includes patient follow ups that are sent out as recalls or reminders.
As most GPs currently work with tech that already has this in place, it is important to point out that without the right workflow, these follow-ups don’t contribute to preventive medicine.
Preventive follow-up measures include:
- Sending timely recalls
- Having a reminder process in place for preventive activities
- Generating recall and reminder prompts during consultations
- Collecting information consistently with the right terminology
Software that respects these measures for follow-ups support longer term preventive healthcare delivery. Technology such as SMS and emails can be integrated directly in a GP’s workflow by automatically setting reminders for recommended preventive activities and recalling certain patients for review.
Through modern processes that integrate directly in their workflow, these software help GPs and clinical practices elevate their preventive activities, contributing to better documentation and reduced clinical risks.